VPSio.cloud
Effective date: February 14, 2026
1. General provisions
This Privacy Policy defines the procedure for collecting, processing, storing and protecting personal data of users of the VPSio.cloud service (hereinafter referred to as the "Company", "we", "our service").
The policy applies to:
- website https://vpsio.cloud
- client account
- VPS services
- related services and technical support
By using our website or services, you agree to the terms of this Policy.
Contact information:
Email: info@vpsio.cloud
Phone: +380 (63) 712-6036
2. Definition.
Personal data - any information that allows to directly or indirectly identify an individual.
Data processing - any action with personal data (collection, storage, modification, use, transfer, deletion).
3. What data we collect
3.1 Data you provide voluntarily:
- First and last name
- Phone number
- Payment information (partially, without saving the full card details)
- Company data (if applicable)
- Correspondence with the support service
3.2 Data collected automatically:
- IP address
- Browser type
- Operating system
- Session data
- Cookies
- Server logs
3.3 Technical data of the server
- Access logs
- System logs
- Performance monitoring data
We do not knowingly collect data from anyone under the age of 18.
4. Purpose of data processing
We process personal data for:
- Create and manage an account
- provision of VPS and server services
- Invoicing and payment acceptance
- fraud prevention
- technical support
- informing about the status of services
- improving the quality of service
- compliance with legal requirements
5. Legal basis for processing (GDPR)
If you are a resident of the EU, we process data based on:
- contract performance
- legitimate interests of the Company
- your consent
- legal obligations
6. Payments and financial information
We do not store full bank card details.
Payments are processed through third-party payment providers using SSL/TLS encryption.
The company does not have access to CVV codes or full card numbers.
7. Cookies
We use cookies to:
- ensuring the website's operation
- user authorization
- analysts
- marketing purposes (if agreed)
The user can disable cookies in the browser settings.
8. Data storage
We store personal data:
- during the term of the contract
- in accordance with the requirements of tax legislation
- logs - up to 3 days (unless otherwise provided by security procedures)
Upon completion of the cooperation, the data can be deleted or anonymized.
9. Transfer of data to third parties
We can transfer data:
- payment providers
- data centers
- technical support contractors
- government agencies in cases provided for by law
We do not sell personal data to third parties.
10. Cross-border transfer
Data may be processed in data centers located in:
- European Union
- Ukraine
- USA
In the case of data transfers outside the EU, standard contractual clauses (SCC) or other legal mechanisms apply.
11. Data security
We apply:
- SSL/TLS encryption
- access control
- multi-level authorization system
- secure data centers
- regular monitoring
Despite the measures taken, no method of transmission over the Internet can guarantee absolute security.
12. User rights
You have the right:
- get access to your data
- request a correction
- request removal
- limit processing
- object to the processing
- withdraw consent
- file a complaint with the supervisory authority
Requests should be sent to info@vpsio.cloud.
13. User responsibility
The User is responsible for:
- security of your credentials
- content hosted on leased servers
- compliance with applicable law
14. Links to third-party resources
Our website may contain links to third-party web resources. We are not responsible for their privacy policies.
15. Amendments to the Policy
The Company reserves the right to change this Policy.
The updated version comes into force from the moment it is published on the website.